Help Online
You can now request remote assistance. Our secure, one-time-only connection will allow us to view and control your computer to assist you with most computer software tasks. We will also talk with you on the telephone to guide you through the session. You will be able to continue to control your PC as well as see anything that we do. We'll take turns, of course!
Call for our current rates. New customers are required to provide credit card payment information prior to their initial remote session.
Schedule Help Online Session
Call Computer Training Resources Inc. at 770-551-0571 or complete a request form.
Help Online Connection Form
Ready to begin your remote session?
Schedule a remote session by calling or completing a request form.
- When you are ready to begin your session, complete the connection form below and then click the "Connect Now!" button.
- LogMeIn Rescue (the service we use) will prompt you to run or save a couple of small programs. Click on "Run" each time you see the prompt.
- If your firewall requests your permission for LogMeIn, click "Allow".
- After we see your connection, we will click on a button requesting your permission to remotely control your computer. Click on the "Yes" button and we'll ready to begin!